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Login & Access 1
  • Forgot my password
Account 4
  • How Can I Reset the Account Password for a User?
  • Set/change your default time zone
  • Searching the Audit Log
  • Notifications
Browsers & Technology 2
  • What browsers and technology are supported?
  • How to Gather Console Errors
Staffing Version: Site Management 5
  • What is the Staffing/Multisite Version?
  • Where to Access Site Management
  • Create a new Client Site
  • Using the Jobs Widget with Site Management (Staffing Version)
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Strictly Necessary Cookies List of cookies
Name Host Duration Description
_fw_crm_v hiringthing.freshdesk.com 1 year Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w hiringthing.freshdesk.com Session Contains the shard ID at which the account runs on.
_x_m hiringthing.freshdesk.com Session Contains the state of the shard.
_helpkit_session hiringthing.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session hiringthing.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.
user_credentials hiringthing.freshdesk.com 2 months Used for user authentication.
wf_order hiringthing.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type hiringthing.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.
wf_filter hiringthing.freshdesk.com Session Denotes which filter is applied for the tickets list.